Professional Resume

Systems analysis, workflow improvement, and solution implementation.

Agile-certified systems analysis professional with 12+ years of experience analyzing business processes, documenting workflows, and identifying operational improvement opportunities.

Professional Summary

Solutions-minded systems analyst with experience partnering with stakeholders, architects, developers, and business users to define requirements, map workflows, support modernization efforts, and implement systems that improve operational efficiency.

Core Strengths

Business Process MappingWorkflow DocumentationGap AnalysisRequirements FacilitationCommunicationStakeholder EngagementBusiness ArchitectureAgile / KanbanData Analysis & IntegrationMicrosoft OfficeAtlassian Ecosystem

Experience Highlights

Healthcare IT

Sr. Systems Analyst

Partner with stakeholders, architects, and developers to analyze current-state processes, document workflows, define future-state solutions, lead discovery sessions, complete gap analysis, and translate business needs into actionable requirements.

  • Lead process mapping and workflow documentation for Oracle Forms modernization into modern application platforms.
  • Coordinated user acceptance testing preparation for enterprise cloud migration work by meeting with 40+ users to understand processes and document test steps.
  • Use AI-assisted development and prototyping to accelerate stakeholder feedback and clarify solution direction.

Logistics

Solutions Architect

Analyzed business processes, designed workflow automation solutions, and implemented scalable systems that standardized workflows and improved operational efficiency.

  • Implemented an enterprise content management solution that replaced paper-based processes with automated digital workflows.
  • Supported onboarding and integration for a major automotive logistics partnership, including discovery, process analysis, EDI coordination, and implementation support.

Enterprise Content Management

Business Analyst

Worked with clients to analyze business processes, document workflows, and design enterprise content management solutions to improve operational efficiency.

  • Led discovery, BPMN process mapping, and solution design for a major ECM implementation.